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Terms

Privacy Policy:

HajjandUmrahexperts has developed the trust of clients by presenting secure policies. Our concern is to satisfy the customer either it is the services or the security of their money. We consider it to be our obligation to intimate the customers about our privacy policy while they book flights with us. This is important because this way a client get rid of being worried about any loss. We desire that our customers must avail of our services with full confidence.

The information that our client has shared with us is kept confidential and for this we have a privacy policy based on the following key points.

  • What is the nature of information we collect and the cause behind collecting this information.

  • What is the way of utilizing information during any procession?

  • Security of customer’s personal information.

Solution regarding above queries is described below.

Detail of the information that we gather and the reason behind requesting this information.

  • We request for your e-mail address in order to keep you up to date with your flight details, for confirmation of your booking. Also e-mail is essential to register the client in online system which will help us to intimate you with current status of your booking procedure. Online registration through e- mail will enable you to get details of latest services and packages.

  • Also you will be able to opt the best option when after receiving detail of packages.

  • Except this, we need your credit card number for the payment purpose. Credit card number and expiration date is requested from the customer but it is protected thorough SSL connection.

  • Personal mobile number: This will help us to contact you when your e-mail is not working and in case of any sort of emergency as well.

  • All your personal information like e-mail, phone number and credit card number is updated in our system. We have a strong security system which makes enable our staff members only to get access to this personal information. We have secured the system through firewall and any unauthorized access towards it will be rejected.

  • Cookies are used to aggregated data that allow us to see the origin of web traffic, browser type etc. this data does not personally identify you in any way. You can choose not to accept cookies by disabling them in the settings of your web browser.

What is the way of utilizing information regarding procession?

All the data that we receive from clients is referred to the third party for procession of your required travel related service. Third party is authorized to use your personal information to perform services on our behalf. We make sure that this supplier/organization will protect the confidentialities of your personal information. We make an agreement with you to share the required information with third party while you accept our terms and conditions. We do not share, sell or trade your personal information with third party for their promotional purposes. It is our moral duty to protect your details from unauthorized and unwanted party.

Online Security:

We have taken measures for protection by the utmost level of online security, meaning your personal data is safe with us. All transactions on the site are secure by SSL which also safeguard the other data like flight booking etc.

Changes to this Policy:

We reserve the right to change, modify, add or remove portions of this policy at any time. In such case we will update the customers through sending them updated policy. Changes to this policy may affect our use of personal information that you provided us prior to the effective date of changes. There might be some minor or major changes. We will send you updated according to the nature of changes brought into this policy. You are liable to view the revised policy send to you via e-mail you provided us last. In case of any objection, you must inform us. We guarantee thorough protection of your personal information, bookings and payments. Visit our website or give us a call in case you require further details regarding any policy or service.